About us


General information

Founding year



Berlin (DE)

Marketing & Sales
Cologne (DE)
Marketing & Sales

Tongeren (BE)

Customer Service

Venlo (NL)

Headquarter, Apotheke,
Customer Service, Pharmacy-Logistics


(as of March 15, 2019)



Site visits / Month

ca. 71 mio
Mobile share

Active customers

4.2 mio
(as of July 9, 2019)

Active orders

3.5 mio
(as of March 12, 2019)


SHOP APOTHEKE’s Management Board combines extensive expertise and many years of experience in the pharmaceutical sector with know-how in e-commerce. The five-member-Board collaborates closely with a strong and dynamic team to further advance the development of the company. All Board members are also shareholders of SHOP APOTHEKE.
Dr. Ulrich Wandel is the company’s Chief Financial Officer (CFO) and has been involved with SHOP APOTHEKE since 2008 - first in a consultancy role and then as a member of the leadership team. He previously held leadership positions at Fresenius and Hoechst. Dr. Ulrich Wandel studied Economics at the University of Göttingen, Germany.
Stephan Weber is Chief Marketing Officer (CMO) and deputy CEO. He is one of the founders of SHOP APOTHEKE and has been a member of the leadership team since the company’s establishment in 2001. He studied pharmaceutics at Bonn’s Rheinische Friedrich-Wilhelm-University.
Theresa Holler is SHOP APOTHEKE’s Chief Operating Officer (COO) as well as its responsible pharmacist, registered as the company’s “gevestigde Apotheker” (resident pharmacist) in the Dutch pharmacy registry in 2008. She previously worked for Doc Morris where she helped build the company’s online shop. She studied pharmaceutics in Mainz, Germany, where she received her license to practice pharmacy. She also earned a Master of Science degree in Consumer Healthcare from Berlin’s Charité.
Stefan Feltens is the company’s Chief Executive Officer (CEO) since the beginning of 2019 succeeding Michael Köhler. Stefan Feltens has many years of international experience in the pharmaceutical industry and worked until recently as Chief Financial Officer for Teva Global Operations, a division of the world's leading generics company, Teva Pharmaceuticals Industries Ltd., with annual sales of USD 20 billion.
As Chief Information Officer (CIO), Marc Fischer is responsible for SHOP APOTHEKE’s technical operations. The Swiss IT expert is also one of the company’s founding members and has served in various leadership roles since 2002. After finishing his technical education, he worked as an IT specialist for companies including Credit Suisse and Also IT-Services. Marc studied in Switzerland and he earned his degrees in Information Technology and Business Management.


Seals of approval and awards given by independent testing organizations confirm
that our product portfolio and service are rated highly by both industry experts and our customers.

  • 2018The Inspirato Industry Award: Best online pharmacy of the year (for the sixth time in a row)
  • 2017Handelsblatt/YouGov Brand Index
  • 2016DtGV Service Award for delivery service
  • 20161st place in Vetalio’s online pharmacy rankings
  • 2016op class ranking in Chip Hotline survey
  • 2016Computer Bild Top Shop Food & Health
  • 2016Rated very good by trialo test report
  • 20151st place Inspirato Pharma Award end user marketing
  • 20151st place German Online Retail Award Pharmacies
  • 20153rd place DISQ Pharmacy Survey Online Retail Award
  • 2013Die Welt newspaper’s Service Champion Gold