Director Human Resources (m/f/d)


Position Purpose

The Director Human Resources enables the company’s growth across Europe and drives a high-performance culture by ensuring the availability of talent and continuously developing the company’s workforce in close alignment with the company’s overall strategy.

  • Reporting Line: Chief Executive Officer
  • Department: Human Resources
  • Direct Reports: TBD
  • Total Reports: 10-12
  • Travel Requirement: 20%

Duties and Responsibilities

  • Develops and executes comprehensive and innovative HR vision and strategy, covering all company locations and aspects of an e-commerce player, including a large logistics facility, pharmacy, marketing and IT
  • Establishes framework for attracting and retaining key talent, including development of a compelling employer brand
  • Assesses and continuously improves all hire-to-retire processes - including payroll administration
  • Reviews and revises HR structures and HR policies/procedures; identifies and implements innovative HR practices
  • Designs, develops and executes:
  • Recruiting processes, including excellent selection processes
  • Efficient processes for collaboration with contract labor service providers to meet peak demands
  • Competitive compensation programs, covering monetary as well as other aspects
  • Workforce development programs, including talent and succession planning
  • Management and leadership concept and training for various management levels
  • Initiatives to improve absenteeism and employee turnover
  • HR controlling with recurring reporting of relevant HR performance data/KPIs
  • Performance management process
  • HR business partnership concept
  • Concepts and solutions for a variety of HR issues, such as flexible working times, shift models, health management, etc.
  • Leads periodic staffing and cost of labor forecasts and plans
  • Supports development and execution of internal communication plan
  • Advises management on organizational design
  • Takes the pulse of the organization and advises management on major issues from an employee perspective that are not sufficiently addressed or could jeopardize goal attainment
  • Ensures compliance with all applicable labor laws
  • Attracts, hires, develops and retains strong HR staff; continuously improves department performance and manages HR budget
  • Personally interviews final applicants for senior management positions
  • Is a member of selected company management teams; represents HR issues at executive management level
  • Other projects or tasks as assigned, including HR-related M&A due diligence and integration


  • Strategic thinking combined with a pragmatic approach and/or solutions orientation
  • People and change leadership
  • Excellent interpersonal skills; collaboration and forging alignment across departments through generous listening and influencing
  • Empathy for employees
  • Comfortable with strategic and operational tasks in a fast paced environment; willingness to roll up her/his sleeves
  • Planning and execution combined with strong results orientation
  • Process orientation and initiation of continuous improvement actions
  • Excellent communication, negotiation and presentation skills

Qualifications and Experience


  • University degree in relevant field
  • 6+ years of people management experience
  • Fluency in German & English
  • Hands on management of large-scale change initiatives


  • HR leadership position in a medium or large organization
  • HR experience in logistics and/or e-Commerce
  • Experience in labor law
  • Strong Dutch language skills; additional European languages are a plus
  • Experience with automation/digitalization of processes

We offer

  • A high impact role with degrees of responsibility and autonomy
  • A position in a very dynamic environment – Europes fastest growing Online Pharmacy
  • Long perspectives and great chances for personal and professional development
  • Flat hierarchies, short and open communication

Your contact person for this vacancy is: Franziska Ziegler


Here’s what we need to process your application

Resume & references
Salary requirement
Possible entry date

Here’s how easy it is!

Email your complete application package to the contact listed in the job description. Remember to include your resume, relevant references, your salary expectation and earliest possible starting date.


If your skills match what we’re looking for, we will next invite you to a personal meeting so we can get to know each other a little better.


If we then have a positive impression of you – and you feel you would enjoy working with us – we will arrange a second meeting at the site where you would be based (Cologne, Venlo, Paris or Tongeren).



Your contact for any questions regarding your application or an unsolicited application in the area of HR:

Beate Krosch

Franziska Ziegler