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SHOP APOTHEKE awarded top scores for value for money and service in Germany and Austria.


  • Named “Industry and Customer Champion 2018” in Austria.
  • “Excellent value for money” ranking confirmed by Handelsblatt/YouGov survey in Germany.

SHOP APOTHEKE came out on top in one of Austria’s biggest independent surveys of companies. SHOP APOTHEKE was ranked number one in customer satisfaction among Austrian online pharmacies and was awarded the “Industry Champion 2018” label. In total, more than 400,000 scores for 1,973 companies were evaluated. Across sectors, SHOP APOTHEKE was named “Customer Champion 2018” and was ranked in an excellent 19th position among the TOP 300 companies in the study by the Austrian Association for Consumer Studies (ÖGVS) in cooperation with NEWS magazine.

###Excellent value for money ranking confirmed by Handelsblatt/YouGov survey.

SHOP APOTHEKE also once more convinced German consumers and market researchers with its quality offering: In the category “Drugstore, Perfumery & Jewelry”, Europe’s leading online pharmacy achieved the TOP 3 ranking ahead of its competitors medpex and DocMorris in the annual survey by market research institute YouGov in cooperation with Germany’s Handelsblatt newspaper. YouGov had carried out over 700,000 representative online interviews in Germany over a period of one year (between February 2, 2017 and January 31, 2018). SHOP APOTHEKE was awarded the “Excellent value for money” label among the 1,200 brands evaluated.



SHOP APOTHEKE EUROPE is Continental Europe’s leading online OTC pharmacy with a portfolio that focuses on OTC medication and pharmacy-related beauty and care products (BPC). With the takeover of Europa Apotheek in November 2017, SHOP APOTHEKE EUROPE will significantly enhance its European market leadership with an expanded product range for the whole family. The combination will create the fastest growing integrated online pharmacy with pro forma sales of around EUR 318 m in 2016.

SHOP APOTHEKE EUROPE already operates online pharmacies in Germany, Austria, France, Belgium, Italy, Spain and The Netherlands. In Germany, the TÜV-certified is the market leader in terms of traffic. SHOP APOTHEKE EUROPE delivers a broad range ofmore than 100,000 original products to nearly 2.4 m active customers (as of September 2017) quickly and at attractive prices. In addition, SHOP APOTHEKE EUROPE provides comprehensive and consistent pharmaceutical services.

SHOP APOTHEKE EUROPE generated sales of about EUR 191 m in the first nine months of 2017 and a growth of +53% compared to the same period last year. Headquartered in Venlo (The Netherlands), SHOP APOTHEKE EUROPE also has offices in Cologne, Düsseldorf and Tongeren, Belgium. The online pharmacy has been listed on the regulated market of the Frankfurt Stock Exchange (Prime Standard) since 13 October 2016.